CSM Solution
Customer Services Management Software Screens:
This is an administration page who allow you to add all your customer service data in. When a customer calls with a service issue the user goes to the "New Case" form and enters the details about the service call, and you can update the service detail later.
Managing all the service cases "Active", "Closed", "Overdue", "Near Due" and "Next Service Date" categorize, you can easily track and review your service cases.
Case Detail form.It provide activate cases list and real time cases dashboard graphic. Records all the customer service work order activities, calls, label bill, material parts and warranty bill and payment record. Also it will help you setup a next maintained service date and remind you when that date is close. Generate the invoice for each customer service events.
Invoice for each customer service events.
Customer service appointment manage form.
